A fellow LUG member on the power of using Linux:

I think Linux is like a power-tool. In the right hands and with plenty of practice it can produce beautifully crafted custom-built furniture but many people would just damage themselves trying to use it without instruction. Linux is for people who are willing to go to woodwork classes and build a few wobbly tables in their pursuit of excellence. The others would be better off buying a flat-pack kit in the full knowledge that it will fall apart after a few months and need to be replaced.